UBC Alert

What we’re asking

UBC Alert will be sending out a test notification to UBC Vancouver campus students, faculty, and staff via a phone call and text message on Friday, January 26.  

UBC Alert is the university’s mass notification system used to send alerts in urgent situations that pose an immediate safety or security risk to the community. We would like to remind UBC Vancouver campus students, faculty, and staff to make sure their contact information is up to date in Workday/SSC to ensure they receive UBC Alerts.

This will also be a good opportunity to remind students, faculty, and staff to download and turn on push notifications on our UBC Safe Vancouver app, which is the official safety app of The University of British Columbia’s Point Grey campus.

Communications toolkit

This communications toolkit is prepared for each department/unit to use when sharing this messaging across campus. You can find and download content here that suits your channels and audience needs. If you have any questions or concerns, please contact us anytime.

  • Newsletter/email copy: Recommended copy to reach students, faculty, and staff
    • UBC Alert
    • UBC Safe Vancouver App
  • For full UBC Safe App promotional materials, please visit: https://communications.vpfo.ubc.ca/ubcsafe

 

Newsletter/Email copy – UBC Alert

Step up your safety game with UBC Alert 

UBC Alert will be sending out a test notification to UBC Vancouver campus students, faculty, and staff via a phone call and text message on Friday, January 26.  

UBC Alert is the university’s mass notification system to send alerts in urgent situations that post an immediate safety or security risk to the community. To ensure you are receiving notifications, check that your contact information is up to date on Workday with the correct mobile number.  

  • Students: Check your contact information through UBC Student Services Centre (SSC) to make sure you are signed up for UBC Alert with a mobile phone number.
  • Faculty and staff: Check to make sure your contact information is up to date on Workday and you have included a mobile number to receive notifications from UBC Alert.

The UBC Alert system works in tandem with UBC Safe App, and a push notification will also be sent through the app during the test. We encourage all to download the app and turn on push notifications to receive timely updates for safety and security risks to the community.  

Learn more about UBC Alert and UBC Safe App.  


Newsletter/Email copy – UBC Safe Vancouver app download reminder

Safety on the go. Download the UBC Safe Vancouver App 

Download the UBC Safe Vancouver app and make sure you turn on your push notifications to receive timely updates and urgent notifications. The UBC Safe App is free and recommended for UBC students, faculty, staff and campus visitors. 

UBC Safe is the official safety app of UBC Vancouver Point Grey campus that integrates with UBC’s safety and security systems. The multi-function app enhances campus safety by putting direct access to campus safety resources and services in your hand, while on the go. Receive important safety push notifications, and find safety information, contacts, maps and procedures — all in one place!  

  • UBC push notification: Turn on your push notifications to receive immediate information updates that are impacting the entire campus. — e.g. weather advisories, class cancellations, etc. 
  • Critical services: Connect with Campus Security for assistance, first aid when needed, or arrange for SafeWalk to your car. 
  • Campus resources: Access important safety resources in one convenient place.

For more information on UBC Safe Vancouver app, visit srs.ubc.ca/ubcsafe 

 

Contact

For questions regarding the use of this communications toolkit, please contact:

Yvonne Kwok, Communications Manager, VPFO Communications & Engagement yvonne.kwok@ubc.ca