UBC First Aid

Last updated: October 12, 2021

Campaign overview

In 2020, Campus Security joined Safety & Risk Services (SRS). As part of becoming an integrated team and elevating the profile for Campus Security, part of that journey includes taking on 24/7 First Aid responsibilities for students, faculty, staff and visitors. This change matches best practice across Canada and improves customer service across the university by bringing related services under one unit.

We would like your help with sharing this information to inform the campus community that First Aid is provided by UBC Campus Security.

To learn more about the UBC First Aid, please visit security.ubc.ca/firstaid

Communications toolkit

This communications toolkit is prepared for each department/unit to use when sharing this messaging across campus. You can find and download content here that suits your channels and audience needs. If you have any questions or concerns, please contact us anytime.

  • Key Messages: For speaking points during in-person meetings.
  • Newsletter: Recommended copy to reach students, faculty, and staff
  • Social media: Sample posts for twitter, Instagram, Facebook, etc.
  • Digital Signage: Added to CoolSign and campus-wide playlist. File name: 2021-12-31 – First Aid – SRS
  • Assets: Different sized graphics for newsletters, web, social media, etc.


First Aid is provided by UBC Campus Security

UBC Campus Security provides First Aid for students, faculty, staff, student-staff, and visitors on the UBC Vancouver Point Grey campus. Our patrol officers are Occupational First Aid Level 2 (OFA2) certified and will respond and provide initial care and implement any critical interventions up to the scope of their training until paramedics arrive on scene. All medical emergencies should continue to be directed to 9-1-1.

Campus Security provides emergency support, first aid response, and helps to guide emergency responders (fire, ambulance, police) to the right place on campus quickly.

For faculty, staff, and student-staff, please dial 604-822-4444

For students and visitors, please dial 604-822-2222

For emergencies, first call 9-1-1 and then call Campus Security for First Aid.

For more information, please visit security.ubc.ca/firstaid

Download poster: 11″ x 17″

Download poster


For questions regarding the use of this communications toolkit, please contact:

Yvonne Kwok, Communications Manager, Facilities and Safety & Risk Services



For more information, please visit security.ubc.ca/firstaid